Check the Mute Buttons!

So, I had a phone patch session recently with a new client. It was a no audition job through one of my agents. Love those. But instead of ISDN, it was a phone patch project using my Gentner.

The client called into my system and he could hear me fine, but to me he sounded like he was calling me from Mars – a tinny little voice way in the background.

My eyes crossed as I tried to figure out what the problem might be. I checked the sketch the engineer left me the last time he was here. But with the client on the line, my stress level was such that I was not going to figure it out. We agreed on a short break to see if I could reach him my engineer. If I couldn’t figure it out, we would use a work around, which is not my preferred way […]